What is Case Management Model and Notation (CMMN)

What is Case Management Model and Notation (CMMN)

CMMN is a graphical notation used for capturing work methods that are based on the handling of cases requiring various activities that may be performed in an unpredictable order in response to evolving situations. Using an event-centered approach and the concept of a case file, CMMN expands the boundaries of what can be modeled with BPMN, including less structured work efforts and those driven by knowledge workers. Using a combination of BPMN and CMMN allows users to cover a much broader spectrum of work methods.

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How to Perform Gap Analysis with BPMN?

How to Perform Gap Analysis with BPMN?

Gap analysis involves the comparison of actual performance with potential performance. For example, a company does not make the best use of current resources, it may perform below an idealized potential. In other words, gap analysis is the process people use to examine their current state (or as-is process) with their desired state (to-be process) of a company. It typically is used to determine if the company is meeting expectations and effectively using resources that measure time, money and labor. The management team can then create an action plan to move the organization forward and close the performance gap.

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